SinuSauna® FAQ | Sinus Relief Questions Answered

Your cart is empty

Continue shopping

Have an account?

Your cart

Estimated total

$0.00 USD

Taxes, discounts and shipping calculated at checkout.

Check out

SinuSauna is a US-Based company and all of our products are assembled and shipped from the US.

Frequently asked questions

Find answers to some of the most frequently asked questions about SinuSauna. If you still have questions, please contact us via email at: customerservice@sinusauna.com.

How do I use SinuSauna?

SinuSauna is simple to use.

Push the mask onto the back of the heating element. The mask should come on and off easily for cleaning.
Attach the power cord to the heating element.
Find a place where you can relax, read a book or watch TV.
Plug the device into a power outlet. Only use the power adapter and cord that came with your SinuSauna.
Before placing the mask over your nose and mouth, press and release the power button once to turn the heating element on. Within 20 seconds, the mask will begin to cycle heated air at the lowest temperate setting, 130°F. (see the next question to adjust the temperature)
Place the mask over your nose and mouth. Adjust the position and tighten the straps to better fit the mask to your face.
Breathe normally.
SinuSauna will automatically turn off after 20 minutes.

Who should avoid using SinuSauna?

SinuSauna is not designed to diagnose, mitigate, treat, cure, or prevent any disease. As with any consumer product designed to support general wellness, you should seek professional medical advice before using this product and you should discontinue using this product if you encounter any discomfort during or after use. In no case should any person use this product who has been diagnosed with, or believes they may have:

Long Term Lung Disease
Interstitial Lung Disease
A home oxygen requirement
Long Term Sinus Disorder
Chronic Asthma
Bronchiectasis
Cystic Fibrosis
Sjogrens
Bleeding disorders
A history of recurrent nose bleeding or at risk for nose bleeds
Facial or nasal surgery within the last six (6) months

In no event shall our company be liable for any direct, indirect, punitive, incidental, special, consequential damages to property or to life, whatsoever arising out of, or connected with the use or misuse–foreseeable or otherwise–of this product.

Be sure to review our [Warnings page](/content/pages/warnings "Warnings"/index.html) for more information.

How do I adjust the temperature?

For optimal comfort and safety, we recommend starting with the lowest setting and gradually increasing the temperature based on your personal preference. Listen to your body and adjust as needed.

Different light colors align with temperature settings. SinuSauna will default to yellow, or approximately 130°F. As you hold the button, the LED color will change as the temperature increases.

Before placing the mask over your nose and mouth, press and hold the power button. Continue to hold the button until the desired temperature is achieved.

0-3 seconds: Yellow (approximately 130°F)
3-5 seconds: Orange (approximately 140°F)
Greater than 5 seconds: Red (approximately 150°F)

If you want to reduce the temperature, press and release the power button. This will turn the heating element off and you can start the above process again to reach the preferred temperature.

How often should I use SinuSauna?

It is recommended that you use SinuSauna 2-3 times per week or if you suspect you have been exposed to germs. If you have been exposed to germs, using SinuSauna daily for up to two (2) days after exposure will be most effective in drying out the germs.

For how long should I use SinuSauna?

SinuSauna is designed to turn off automatically after 20 minutes. It is safe to use daily, but the recommended usage is 2-3 times per week.

How do I know which temperature to use?

We recommend that you start with the lowest temperature setting (yellow = 130°F). Clinical data suggests that the lowest temperature setting will be effective in drying out germs in the nose and throat. See the question above to adjust the temperature.

What do I do if the heated air leaks out of the mask?

It is normal if the heated air leaks out of some parts of the mask. If this air is not bothering you, no need to worry. To minimize air leaking, adjust the placement on your face or tighten the straps.

How do I register my product?

You can register your product by clicking [HERE.](/content/pages/register-product "Register Product"/index.html) When you register your product, you will be eligible for an extended 3-month warranty.

How will I know if SinuSauna is working?

Within 20 seconds of pressing the power button, you should begin to feel heated air inside the mask. Please make sure the power cord is attached and plugged into a working power outlet. Make sure you are only using the power box and cord that came with your SinuSauna. Other power boxes in your home may not operate with the correct wattage.

Can I add water to humidify SinuSauna?

No, do not expose SinuSauna to water. SinuSauna works with dry heat. The science behind SinuSauna is heated air from a dry sauna. Exposing SinuSauna to water will damage the heating element and it will not do the job of drying out germs.

How do I clean my SinuSauna?

Unplug your SinuSauna from the wall outlet prior to cleaning. To clean the mask, remove it from the heating element and wipe clean using a damp cloth. You can also wash the mask in mild soap and water once you have removed it from the heating element. To clean the heating element, simply wipe the outside of the heating element with a moist cloth that has been rung out. Do not submerge or rinse the heating element.

Is there latex in SinuSauna? What is the product made of?

No latex has been used in the manufacturing of SinuSauna. The mask is made of medical grade silicone that meets all FDA requirements. The heating element is made of plastic and a small circuit board.

Has SinuSauna undergone any research?

The academic literature supporting the science behind the SinuSauna includes over 13 independent studies demonstrating the benefits of heated air therapy (hyperthermic) to reduce the replication of germs. Throughout the development process, SinuSauna has gone through several rounds of testing to improve the user experience.

Is SinuSauna FDA approved?

SinuSauna complies with all applicable FDA regulations.

Can others in my household use SinuSauna?

Yes, we encourage other adults in your household to enjoy the benefits of SinuSauna. The mask has not been designed for children. As with any consumer product designed to support general wellness, all adults should seek professional medical advice before using this product and should discontinue using this product if they encounter any discomfort during or after use.

Be sure to review our [Warnings page](/content/pages/warnings "Warnings"/index.html) for more information.

Can I purchase additional masks, straps or power cords?

We do not currently sell other mask designs or spare parts. We hope to launch other accessory options next year. If you experience an issue or defect with your mask, power cord or straps, please contact us at customerservice@sinusauna.com.

How long will SinuSauna last?

SinuSauna has been designed to last. It does not have an expiration date.

Can I use a health FSA or HSA to buy SinuSauna?

Yes, you can use your FSA or HSA account to pay for SinuSauna. According to the Internal Revenue Service, SinuSauna qualifies for inclusion in Flexible Spending Accounts and Health Savings Accounts (FSA/HSA) under Internal Revenue Code Section 213(d). SinuSauna is classified as a health care product and may be purchased with your FSA or HSA credit card.

Can I travel with SinuSauna?

Absolutely. SinuSauna is portable and designed to go where you go. If you are traveling internationally, make sure you have the proper power converters to avoid damage.

Is there a warranty for my SinuSauna?

Please read all instructions before using your device. The SinuSauna 30-day [warranty](/content/pages/warranty "Limited Warranty"/index.html) covers manufacturing defects (90-day warranty if you have registered your product). If your device does not turn on or does not deliver heated air, or if any parts of the product are defective (power cord, mask, strap) please contact us at customerservice@sinusauna.com.

What is the return policy for SinuSauna?

Breathing heated air through a mask is not an everyday occurrence. It takes a bit of getting used to. User testing showed that people enjoyed SinuSauna most after trying it for at least two sessions. We encourage you to complete two sessions to experience the benefits.

Of course, we understand that some people will not be suited for the product, so we offer a no-hassle 30-day, money-back guarantee. Please process the refund through the online retailer where you purchased the product. If you want to keep the product and just need a replacement part (power cord, mask, strap) for a manufacturer defect, please email us at customerservice@sinusauna.com.

Can SinuSauna be recycled?

SinuSauna has been designed to be better for the environment. There are no disposable pods, cartridges or bottles and no expiration dating. For recycling of the product, please check with your local electronic recycling services.

Where is SinuSauna made?

We are proud that SinuSauna is designed and assembled entirely in the USA.

What type of power cord does SinuSauna use?

Only use the power cord and adapter that come with SinuSauna. The 45 Watt USB-C power adapter included is UL listed.

Choosing a selection results in a full page refresh.
Opens in a new window.

sinusauna.com

sinusauna.com is blocked